At Uva Spices, we are committed to ensuring your orders reach you in perfect condition and on time.

All shipments are dispatched from Sri Lanka, and we offer flexible shipping options to meet your needs.

Please review our shipping policy below:

Shipping Options:

• Sea Freight: Economical shipping option for large or bulk orders. Delivery time is approximately  4  to 8 weeks (Estimated), depending on the destination.
• Air Freight: Faster shipping option for urgent or smaller orders. Delivery time is approximately  2 to  5 days (Estimated), depending on the destination.

Shipping Costs:

• Shipping costs vary based on the weight, dimensions, shipping method, and destination of your order.
• A detailed breakdown of shipping charges will be provided during the quotation.

Insurance:

• All shipments are insured for the full value of the order to protect against loss or damage during transit.
• Insurance charges will be included in the shipping quotation.

Order Processing Time:

• Orders are typically processed within  14 business days (Estimated, holidays might affect) after payment confirmation.
• You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Customs and Duties:

• International orders may be subject to customs duties, taxes, and clearance fees, which are the responsibility of the buyer.
• Please check with your local customs office for more information on applicable charges.

Delivery Address:

• Ensure that the delivery address provided is accurate and complete to avoid delays.
• We are unable to ship to P.O. boxes in certain countries. Please provide a physical address if necessary.

Tracking:

• Tracking information will be provided for all orders. You can monitor the status of your shipment using the provided tracking number.

Contact Us:
For any questions or concerns regarding your shipment, please contact us at [email protected] / [email protected].

We are dedicated to delivering your order efficiently and securely, no matter where you are in the world!